The approach

Preserve the purpose. Examine the model.

Academic libraries sustain essential contributions to teaching, learning, and research. Keeping those contributions viable requires examining how they are organized, funded, and delivered.

The mission endures. The operating model must earn its place.

An academic library’s operating model brings together collections, technology, staffing, spaces, services, and partnerships. Many of these arrangements were built around conditions that have changed substantially. Examining the model creates an opportunity to honor what the library and its staff have built with great care, while carrying those contributions forward in forms the institution can support.

Institutions now face a difficult question: which arrangements remain essential to the academic mission, and which could be redesigned to serve it more effectively? Answering that question requires looking at the whole model and the dependencies within it. This includes where resources could be redirected and where renewed investment in library expertise, services, or infrastructure would strengthen its contribution.

Incremental cuts can become an operating model by default.

A position goes unfilled, a subscription ends, hours are reduced, and responsibilities shift to someone else. Each decision responds to an immediate constraint, but their cumulative effects receive less attention.

Over time, an institution can inherit a different library without having deliberately redesigning their existing operations. Services continue even while the expertise, relationships, and capacity supporting the underlying model become frayed.

  1. 01Individual decisions
  2. 02Cumulative effects
  3. 03A changed operating model

Can the model be sustained? And does it retain institutional support?

Viability

Can the institution sustain the costs, staffing, technology, and service commitments of its library model? Where are dependencies becoming thin? And what risks are compounding?

Legitimacy

Do faculty, students, and institutional leaders understand and recognize the library’s contribution? Which expectations shape their support, and how do changes affect their confidence?

These questions are connected. But they move at different speeds. A recognizable model can retain support while becoming difficult to sustain while a financially workable alternative often struggles to gain acceptance. Sound decisions require attention not to one at the exclusion of the other, but to both.

The right model begins with your institution.

A viable library model should reflect the institution’s academic programs, students, research expectations, financial circumstances, and available partners. Those conditions differ substantially across colleges and universities, even where their libraries have inherited similar structures and expectations. Resemblance to a familiar model is not, by itself, evidence of institutional fit.

The assessment begins with local needs and actual dependencies. From there, we can distinguish essential capabilities from inherited arrangements and develop options that the institution can realistically support.

Turn the argument into decisions.

  1. 01

    Understand the current model

    Map costs, services, professional capacity, dependencies, and institutional expectations.

  2. 02

    Evaluate credible options

    Identify what to preserve, what to redesign, and the costs, benefits, and risks of each scenario.

  3. 03

    Plan a responsible transition

    Establish priorities, sequencing, ownership, and safeguards for essential capabilities.

Clarify the choices before circumstances make them for you.

A structured assessment can give your institution a clearer view of its library today and a practical basis for deciding what comes next.